BROADBAND: FULLY MANAGED SERVICES
On any Connectivity, WAN or VPN solution provided, IZR Solutions offers the option to take ownership of the design, delivering guaranteed performance and service availability – ownership we retain throughout the life of the solution.
For any project purchased with a Fully Managed service the full project management of the implementation is standard, ensuring both timely and well-coordinated installation, and that the solution works as designed. Your Project Manager will manage the roll out plan, communicate with you regularly to review progress, and manage and own the complete implementation.
IZR Solutions will provide a comprehensive proactive monitoring and fault-resolution service, including full management of all Cisco hardware purchased from IZR Solutions.
Full Management Includes:
- IOS Upgrades of Cisco Hardware when required
- Onsite, 24x7x4 or 8x5x4 Fix/Replacement of IZR Supplied Cisco Hardware
- Unlimited Technical Support via Helpdesk on +44 (0)8707 451515
- Ongoing Consultancy - Free of Charge
- Free Remote Configuration changes of Hardware –subject to available access via Dial or ADSL.
- Proactive Line Management & Fault Resolution