ACCEPTABLE USE POLICY
1. Introduction
This document sets out the principles, guidelines and requirements of the
Acceptable Use Policy of izR Solutions Limited ("izR Solutions")
governing use by the client ("Client") of izR Solutions's services
and products ("Services and Products").
The Internet is a powerful information and entertainment tool. izR Solutions
expects its Clients to use the Internet with respect, courtesy and responsibility,
giving due regard to the rights of other Internet users.
This Acceptable Use Policy has been created to promote the integrity, security,
reliability and privacy of izR Solutions Services and Products, network
and Client data contained within. izR Solutions retains the right to modify
this Acceptable Use Policy without notice of any time and any such modifications
shall be automatically effective as to all Clients when adopted by izR Solutions.
Questions and comments regarding the Acceptable use Policy should be forwarded
to izR Solutions via e-mail support@izr.com Telephone 08707 451515
Most Clients of izR Solutions will be using commercial software, which implements
the technical aspects of connection for them, but there are some configuration
issues, and some matters of simple politeness and common sense of which
everyone must take note.
izR Solutions relationship with other networks and ultimately its connectivity
to the rest of the Internet, depends largely upon the proper behaviour of
its Clients. izR Solutions will not tolerate any behaviour by Clients which
negatively impacts upon its Services and Products, its own equipment, its
network, or upon the use of other clients of the Internet, or which damages
izR Solutions's standing in the wider community.
izR Solutions will therefore enforce appropriate sanctions against any of
its Clients who breach this Acceptable Use Policy. Such sanctions include,
but are not limited to, a formal warning, suspension of one or more of he
Client's services, suspension of all Internet access through izR Solutions
or termination of the Client's account(s). izR Solutions reserves the right
to remove any material or data from their services or network if it does
not comply with this Acceptable Use Policy.
(Please note that izR Solutions is not responsible for the content of external
sites which are referenced by this Acceptable Use Policy.)
2. Compliance with Law
Clients must not use their Internet connection for illegality in any form,
including but not limited to activities such as the unauthorised distribution
or copying of copyright material or software, defamation, harassment, fraud,
trafficking in obscene material, drug dealing and other illegal activities.
The Client shall be responsible for determining what laws or regulations
are applicable to its use of the Services and Products.
3. Prohibited Uses of Services and Products
In addition to the other requirements of this Acceptable Use Policy, the
Client may only use the Services and Products in a manner that, in izR Solutions
sole judgement, is consistent with the purposes of such Services and Products.
If the Client is unsure of whether any contemplated use or action is permitted,
please contact izR Solutions as provided above. By way of example and not
limitation uses described below of the Services and Products are expressly
prohibited.
3.1 General
3.1.1 Resale of Services and Products, without the prior written consent
of izR Solutions.
3.1.2 Deceptive on-line marketing practices.
3.1.3 Violations of the rights of any person protected by copyright, trade
secret, patent or other intellectual property or similar laws or regulations,
including products that are not appropriately licensed for use by the Client.
3.1.4 Actions that restrict or inhibit any person, whether a client of izR
Solutions or otherwise, in its use or enjoyment of any of the Services and
Products.
3.2 System and Network
3.2.1 Introduction of malicious programs into the network or server (e.g.,
viruses and worms).
3.2.2 Effecting security breaches or disruptions of Internet communication.
Security breaches include, but are not limited to, accessing data of which
the Client is not an intended recipient or logging into a server or account
that the Client is not expressly authorised to access.
3.2.3 Executing any form of network monitoring which will intercept data
not intended for the Client's server.
3.2.4 Circumventing user authentication or security of any host, network,
or account.
3.2.5 Interfering with or denying service to any user other than the Client
himself.
3.2.6 Using any program/script/command or sending messages of any kind,
designed to interfere with, or to disable, a user's terminal session, via
any means, locally or via the Internet.
3.2.7 Creating an "active" full time connection on an izR Solutions
provided dial-up account for Internet access by using artificial means involving
software, programming or any other method or running an open mail relay.
3.2.8 Utilising an izR Solutions provided dial-up account for the purposes
of Internet access other than facilitating connectivity to the Services
and Products provided by izR Solutions.
3.3 Billing
3.3.1 Furnishing false or incorrect data on the order form, contract or
online application, including fraudulent use of credit card numbers.
3.3.2 Attempting to circumvent or alter the processes or procedures to measure
time, bandwidth utilisation, or other methods to document "use"
of izR Solutions Services and Products.
3.4 Mail
3.4.1 Sending unsolicited mail messages, including the sending of "junk
mail" or other advertising material to individuals who did not specifically
request such material, who were not previous customers of the Client or
with whom the Client does not have an existing business relationship ("e-mail
spam").
3.4.2 Harassment, whether through language, frequency or size of messages.
3.4.3 Unauthorised use, or forging, of mail header information.
3.4.4 Solicitations of mail for any other e-mail address other than that
of the poster's account or service with the intent to harass or to collect
replies.
3.4.5 Creating or forwarding "chain letters" or other "pyramid
schemes" of any type.
3.4.6 Use of unsolicited e-mail originating from within izR Solutions network
or the networks of other Internet Service Providers on behalf of, or to
advertise, any service hosted by izR Solutions or connected via the izR
Solutions network.
4. General
4.1 The Client's traffic over the Internet may traverse other networks,
or use other services which are not owned or operated by izR Solutions.
The Client must abide by the Acceptable Use Policies and other terms and
conditions imposed by the operators of those networks and services.
4.2 The Client's machine or network must not be configured in such a way
that others can exploit it or disrupt the Internet.
4.3 The Client must not run "scanning software" which accesses
remote machines or networks, except with the explicit permission of those
remote machines or networks.
4.4 izR Solutions, at its discretion, may run systems to determine compliance
with this Acceptable Use Policy.
Please visit http://www.izr.com/aup/ for further information.