VoIP: SERVICES
With the majority of our customer base moving to IP based inter-site networks and Virtual Private Networks combined with the availability of guaranteed quality of service on most of our products IZR Solutions has been keen to identify further advantages for our customers to maximise their use of our services.
One area where many of our customers can benefit from is the addition of voice telephony over their IP network (Voice-over-IP / VoIP).
This technology has been available for a number of years and its adoption in organisation is steadily spreading around the globe.
Key benefits
The benefits of an integrated voice data solution are mainly based on a reduction of cost:
The solution usually improve direct call cost by bypassing the public telephony network (PSTN) and hence inter-office calls can be made without any call charges.
When remote offices are added and integrated into an organisation these can often be connected without any local telephone systems as the VoIP desk phones will connect directly to the main control unit at the head office site without the need for further equipment purchases.This in turn bundles all the company outbound call traffic into one site and allows for better volume based discounts. IZR Solutions works with partner companies who offer extremely competitive rates, please contact us for further information.
Also the Total Cost of Ownership (TCO) improves as telephones are managed through the existing IT infrastructure and are remotely managed in a similar fashion as desktop computers.
The high level of data integration allows for highly advanced solutions such as /integrated web browser into telephones/ at one end of the spectrum and /no telephone at all/ using a software client on existing PC’s to manage dialling and accepting telephones with a headset or “dumb” telephone existing of just the handset, as the hardware interface.